As part of our research, we ask users to do a side-by-side comparison of responses to the same prompt from different platforms. After users pick their preferred response, we ask them why they chose it. After reviewing 1,135 reasons why users prefer certain responses on certain platforms, we color...
As the impact of AI and its implications ripple through society, bigger questions are being raised, including in Hollywood, where the entertainment industry relies on human creativity and innovation. The current writer/actor strike has brought this to the forefront: what is the role of AI in creative industries? But...
While AI in its current consumer form is relatively new, many people feel they have seen it already and in many places beyond the platforms offering LLM capabilities. * Many users (22%) state that their first interaction with AI was via assistants, smartphones, and apps that have been on the market...
Hallucinations - an industry term used to describe the situation where an AI platform generates responses that are inaccurate or don't make sense but are presented as factual - is an area where platforms and the public may not see the same thing. * Only 5% of user interactions...