In Pulse IQ, one component of the research design that we call “self-directed” is to let users decide what they want to do on an assigned AI platform. While the topics and interests they chose vary, overall we see certain topics and use cases emerge as the most popular. The...
While AI in its current consumer form is relatively new, many people feel they have seen it already and in many places beyond the platforms offering LLM capabilities. * Many users (22%) state that their first interaction with AI was via assistants, smartphones, and apps that have been on the market...
Hallucinations - an industry term used to describe the situation where an AI platform generates responses that are inaccurate or don't make sense but are presented as factual - is an area where platforms and the public may not see the same thing. * Only 5% of user interactions...
We gathered 4,200 responses from the four leading AI platforms and had 400+ users pick which ones they preferred. The emerging winner so far is GPT-4, but it’s a close race. GPT-4 leads the way, with responses preferred 55% of the time. That's a significant advantage...
While GPT-4 does very well overall in the comparison rating, there was a consensus among those who DIDN'T prefer GPT-4 responses as to why: GPT-4 is not preferred when there is “TMI” or “too much information.” Implication Striking the balance of “just enough” information - but not too...