Consumers leaning into AI for home, education, and career, but less likely to trust AI for money and health uses Businesses across nearly every industry are envisioning an AI-powered future. Firms from McKinsey to BCG to Gartner have released reports speculating about ways that corporations can use AI to move...
54% of AI users are performing work or school tasks, posing risk of data leaks For the first time in Pulse IQ's research, more than half of users surveyed indicated they use AI to increase productivity at work or school. Tools like ChatGPT, Bard, Bing AI, and Claude...
For most consumers, buying a vehicle is one of the largest purchasing decisions they will make, second only to homeownership. This kind of expensive, long-lasting decision is often emotional, and, at least in the consumer's mind, not easy to undo. With vehicle technology advancing faster than ever, consumers...
Consumers overall prefer faster responses, but desire for human support still present Time is money, and when it comes to customer support, AI could save both while maintaining customer satisfaction. Chatbots have historically landed on the 'clunky' side of support interactions, but improvements from generative AI models have...